Optional Text Follow-Up After Your Call
Last updated October 1, 2026
When you call ReliTech Solutions, you may speak with our AI voice assistant. If it would help, the assistant can send you one automated customer-care text with information discussed during your call, such as contact details you asked for or a link to schedule an appointment. The text is optional, and the assistant only sends it if you say yes.
How it works
- The assistant confirms the mobile number the text should go to.
- It asks your permission before sending anything, using the exact question shown below.
- A clear "yes" authorizes that one requested text.
- If you say no, stay silent, give an unclear answer, or hang up before agreeing, no text is sent.
Choosing not to receive a text does not affect the help you get. The assistant will continue helping you on the phone, and you can always reach a person at ReliTech Solutions directly.
The exact question we ask
Before sending a text, the assistant asks you this, word for word:
“May ReliTech Solutions send you one automated text with the information we discussed on this call? Message and data rates may apply. You can reply STOP to opt out or HELP for assistance. Would you like me to send that text?”
About the text
- Your “yes” covers only the one follow-up text you asked for on that call.
- It does not sign you up for recurring messages, marketing, or promotional campaigns.
- Message and data rates may apply. We do not charge for the text; check with your mobile carrier about your plan.
- Reply STOP to opt out. You will receive one confirmation that you have been opted out, and no further texts.
- Reply HELP for assistance, or contact us directly using the details below.
- Carriers are not liable for delayed or undelivered messages.
Customer support: john@relitechsolutions.com or (315) 280-8056.
How we record your consent
When you say yes, we keep a record of that consent so we can show when and how it was given. Each record includes:
- The mobile number you confirmed during the call
- The date and time you gave consent
- An identifier for the call
- The consent question the assistant asked
- Your response, captured in the call transcript and our consent log
If you did not say yes, no text is sent.
Privacy and terms
How we handle your phone number and information is described in our Privacy Policy, and our messaging terms are in our Terms of Service. We never share mobile information or messaging consent with third parties or affiliates for marketing or promotional purposes.
Questions
Ask us about this feature, or about stopping texts from ReliTech Solutions.